IIDigital MarketingGuide

SEO Copywriting: Writing for Search Engines and People at Once

Many texts are written either for the search engine or for the reader. The conflict is smaller than it seems once you know how people actually read online.

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Photo: W.carter / Wikimedia Commons

Key takeaways

  • Online, people mostly skim. Readers keep reading until a section no longer offers enough new information and then jump ahead. Research calls this reading by the principle of good enough.
  • Search engines and people look in the same places: title, main heading, subheadings, the first sentence of a section and link text. Fill these places well and you serve both.
  • Google says it wants content created primarily for people and that it has no preferred word count. Stuffing pages with keywords counts as spam.
  • The skimmer test checks a text by reading only headings, first sentences and links. If you can answer the question afterwards, the text works for both readers.

Why do so many SEO texts read so badly?

Almost every business knows both kinds of text. Some are clearly written for the search engine: the keyword appears in every other sentence, the introduction repeats the heading, and at the end the reader has learned nothing new. Others are carefully worded, but nobody finds them, because they do not contain the customers' words and the answer is hidden in the fourth paragraph.

That raises one question: How do you write a text that search engines find and people enjoy reading, without serving one reader at the expense of the other? To answer it, we first look at how people read online and introduce a model from reading research. Then we weigh up two views on whether search engines and people demand opposite things. At the end there is a test procedure and a checklist for your next page.

Which words belong in a text is covered in the article researching keywords, and which kind of page fits which query in the article understanding search intent. This guide starts after that: with the writing itself.

A good search engine text is a text a person in a hurry understands. The machine reads in the same places.

How do people read online? The principle of good enough

An SEO text is a text written and structured so that search engines recognize which question it answers, and so that it gives a usable answer to people who arrive with that question. SEO stands for search engine optimization. The term sounds technical, but at heart it is a writing craft.

The thinking model of this article comes from reading research. In the 1950s, Herbert Simon coined the term satisficing, a blend of satisfy and suffice: people do not look for the best solution but for the first one that is good enough. Duggan and Payne (2011) showed that people read exactly this way when they skim texts under time pressure. They read a section as long as it delivers enough new information. When the yield drops below a threshold, they jump to the next section. The readers in their study were able to direct their attention to the most important passages and therefore retained more of the meaning of the text.

How much skimming differs from careful reading is summarized by Fitzsimmons, Jayes, Weal and Drieghe (2020). Early eye-tracking studies by Just and Carpenter already found that skimmers read about two and a half times as fast, looked at fewer words and dwelt more briefly on each. In their own two experiments with web pages, Fitzsimmons and colleagues showed that skimmers fully processed linked words but only fleetingly processed unlinked ones. Readers therefore use links as markers for what matters. The authors conclude that readers online try to lose as little understanding as possible while staying fast.

2.5 timesas fast did skimmers read as readers reading for comprehension
about 100 msless time did skimmers' eyes rest on each word
2experiments with eye tracking on web pages

Source: Just and Carpenter, summarized in Fitzsimmons et al. (2020)

For a business, this means that the visitor to your service page does not read from top to bottom. They check headings, first sentences and highlighted words and decide again at every point whether reading on is worth it. A text that takes three paragraphs to get to its point loses them before that.

Search engine or person: two readings

The first reading sees a real conflict of goals. Search engines, in this view, need repetition, length and the exact keyword in many places, while people need brevity and variety. Those who think this way write two texts in one: one for the reader at the top and a long block for the machine below. This view once had some basis, when search engines mainly counted words.

The second reading sees no conflict but the same task. Google describes its expectation explicitly in its guidance on helpful content: content should be created primarily for people and not to manipulate rankings. To the question of whether you should write to a particular word count because Google supposedly prefers one, Google itself answers: no. Repeating the same words until it sounds unnatural is listed in Google's spam policies as an example of keyword stuffing, that is, filling a page with keywords.

I consider the second reading correct, with one qualification. A remnant of the conflict remains, and it lies in the words. Furnas, Landauer, Gomez and Dumais (1987) found that two people spontaneously choose the same word for the same thing with a probability of less than 20 percent. A text that uses only the in-house jargon is easy to read for colleagues and invisible to searchers. The task is therefore not to write for the machine but in the customer's language. Then the machine understands it too.

Two ways of writing for search engines

Written for the machine

  • Keyword in almost every sentence
  • Introduction that repeats the heading
  • Length as a goal, filler sentences included
  • List of towns at the bottom of the page
  • Headings like “Our services”

Written for people, understood by the machine

  • Keyword in title, main heading, URL and wherever it occurs naturally
  • Answer in the first sentence
  • Length the question requires
  • Service area in one clear sentence
  • Headings that contain a question or a statement

Where search engines and readers look in the same places

The principle of good enough leads to a practical observation: the places where a hurried person decides are the same places where a search engine recognizes what the page is about. If you fill them deliberately, you do not need a second text for the machine.

The load-bearing places of a text and what they do for both readers
PlaceWhat the person looks for thereWhat the search engine recognizes thereRule of thumb
Page title (title)Whether the result fits the questionThe main topic of the pageMain term first, under about 60 characters
Main heading (H1)Whether they landed in the right placeConfirmation of the topicOne per page, same message as the title
First paragraphThe answer or the promiseWhat the page answersAnswer in the first sentence, reasons after
SubheadingsWhere the information they need isStructure and subtopicsAs a question or statement, not a buzzword
Link textWhere the click leadsWhat the target page is aboutName the destination, never “click here”
Image description (alt text)What the image shows if it does not load or is read aloudWhat the image showsDescribe, do not fill with keywords

The meta description does not appear on the page, but search results often show it. It is the advertisement for the click: one sentence on what the reader gets and one on whom it is for.

Link text deserves special care because, according to the findings of Fitzsimmons and colleagues (2020), it is read even when skimming. How pages strengthen each other through links is described in the article internal linking.

The skimmer test: checking a text in three minutes

From the model and the findings I derive a test procedure that I call the skimmer test. It simulates the hurried reader. A text that passes it has, as a rule, also filled the places where the search engine reads.

  1. Write down the question

    Write down in one sentence which question the page is supposed to answer. If you cannot, the problem is not the text but the page.

  2. Read only the frame

    Read only the title, main heading, subheadings, the first sentence of each section and the link texts. Everything else stays covered.

  3. Check the answer

    After reading the frame, can you answer the question? If not, the answer is missing from a load-bearing place.

  4. Check the words

    Does the word the customer searches with appear? Is it in the title and the main heading? Or only the in-house word?

  5. Check the next step

    Does the skimmer know at the end what they can do: call, inquire, read on? A text without a next step ends in nothing for both readers.

The test takes about three minutes per page. It does not replace proofreading, but it finds the most common mistakes: the answer in the fourth paragraph, headings without a message and link texts that reveal nothing.

The start of a section before and after the skimmer test (invented example)

Before

  • Heading: Maintenance
  • First sentence: For over 25 years, our company has stood for quality and reliability.
  • Link: Learn more

After

  • Heading: How often does a compressor need maintenance?
  • First sentence: Most manufacturers require maintenance after a fixed number of operating hours, usually once a year for screw compressors.
  • Link: Fixed-price maintenance contract for compressors

How long should an SEO text be?

The question of the right length is the most common and the least fruitful. Google names no preferred word count. A text is as long as the question requires. A knowledge question such as “How long does a flat roof last?” needs an answer in the first sentence, followed by influencing factors, examples and limits. A service page needs scope, process, service area, evidence and the inquiry path. A text does not get better because it is longer, but because it answers more of the reader's questions.

If you want to check length, you therefore check behavior, not words. The following worked example shows a service page over one month, measured with Search Console and your own inquiry list.

From impression in search to inquiry via a service page in one month
  1. 4,000Impressions in search
  2. 160Clicks on the page4% of previous stage
  3. 70Scrolled to the process section44% of previous stage
  4. 14Contact page opened20% of previous stage
  5. 5Inquiries36% of previous stage

Worked example with freely chosen figures. If the chain already breaks between impression and click, the problem lies in the title and description. If it breaks after the click, it lies in the first paragraph and the subheadings.

How to read these figures is described in the article understanding Google Search Console. What matters is the order of the questions: is the page found, is it clicked, is it read, does anyone inquire? Each stage has its own lever in the text.

What follows beyond the individual page

If search engines and people read in the same places, the distinction between an SEO text and a good text is essentially outdated. What remains is a craft with two rules: write in the customer's language, and put the answer where a hurried reader looks. This also applies to AI assistants that compile answers from websites. The article visibility in AI answers describes why clearly structured pages with an answer in the first sentence have an advantage there.

The limits of the findings are clear. The studies on skimming come from the laboratory, with students, expository texts and Wikipedia-like pages, not with buyers checking a service page. Google does not disclose exactly how it evaluates texts; its guidance describes goals, not formulas. Whether one phrasing ranks better than another can hardly be proven for a single business. What can be proven is whether visitors inquire. Every text should be measured by that.

If you hand the writing over, for example to quik-services, a service run by a business partner of Owners Council for websites and search engine optimization, still check every delivered text with the skimmer test.

Conclusion and next steps

The guiding question was how a text can be found by search engines and enjoyed by people at the same time. The answer: by being written for the hurried person. Online, people read by the principle of good enough and decide on the basis of headings, first sentences and links whether to stay. These are exactly the places where the search engine recognizes what a page is about. If you put the customer's words and the answer to their question there, you do not need a second text for the machine. The remaining conflict is not between person and machine but between the language of the business and the language of its customers.

  • Pick your most important service page and write down the question it should answer.
  • Run the skimmer test: read only the title, headings, first sentences and links.
  • Rewrite every subheading without a message as a question or statement.
  • Rearrange the first sentence of each section so that it contains the answer.
  • Check whether the customer's word appears in the title and main heading.
  • Replace every “learn more” or “here” link text with the link's destination.
  • After one month, check in Search Console whether clicks and inquiries have changed.

For years, search engines have been learning to read like people. It is sensible not to stand in their way.

Frequently asked questions

What is an SEO text?

An SEO text is a text structured so that search engines recognize which question it answers, and which gives people with that question a usable answer. It differs from a good text mainly in that the customers' words appear in the load-bearing places: title, main heading, subheadings, first sentences.

How often should the keyword appear in the text?

There is no fixed number. The keyword belongs in the title, main heading, URL and wherever it occurs naturally. Google explicitly lists repeating words until it sounds unnatural as an example of spam.

How long should an SEO text be?

As long as the question requires. Google says it has no preferred word count. A knowledge question needs a short answer followed by depth; a service page needs scope, process, evidence and the inquiry path.

Do you write differently for Google than for people?

Hardly anymore. People skim texts and decide on the basis of headings, first sentences and links whether to read on. The search engine recognizes the topic in the same places. If you write for the hurried person, you serve both.

What is the skimmer test?

A test procedure for texts: you read only the title, main heading, subheadings, the first sentence of each section and the link texts. If you can then answer the page's question and know what to do next, the text is well structured for readers and search engines.

May I write SEO texts with AI?

Google says it judges whether content helps people, not how it was produced. Automatically generating many pages without added value, on the other hand, counts as spam. Check every text for first-hand experience, evidence and accuracy before it goes live.

Sources

  1. Fitzsimmons, G.; Jayes, L. T.; Weal, M. J.; Drieghe, D. (2020): The impact of skim reading and navigation when reading hyperlinks on the web. PLoS ONE, 15(9), e0239134.
  2. Duggan, G. B.; Payne, S. J. (2011): Skim reading by satisficing: evidence from eye tracking. Proceedings of the SIGCHI Conference on Human Factors in Computing Systems, 1141-1150.
  3. Furnas, G. W.; Landauer, T. K.; Gomez, L. M.; Dumais, S. T. (1987): The vocabulary problem in human-system communication. Communications of the ACM, 30(11), 964-971.
  4. Google Search Central: Creating helpful, reliable, people-first content.
  5. Google Search Central: Spam policies for Google web search.

All sources in the knowledge base

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