IGrowth & StrategyGuide

The Annual Strategy Check: Five Questions for One Afternoon

Day-to-day business rarely leaves time to examine a company’s big assumptions. One afternoon a year is enough if it is well prepared and ends with decisions. This guide shows five questions and the process.

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Key takeaways

  • A strategy check examines once a year whether the assumptions on which the business rests still hold: about the market, customers, your own strengths, and risks.
  • The mental model is Peter Drucker’s theory of the business: every company rests on assumptions that become outdated over time and must therefore be tested regularly.
  • A meta-analysis shows a small but positive relationship between formal planning and the success of small firms (Schwenk and Shrader 1993).
  • The afternoon does not end with a paper, but with no more than three decisions, one thing the business stops doing, and a review date.

Why an annual strategy check is enough

In many small businesses there is no strategy on paper, but one in the owner’s head. That is not a flaw as long as this strategy fits reality. It becomes dangerous when customers, competition, or costs change and the strategy in the head stays the same. Then the business works hard toward goals that no longer hold.

A large strategy project is rarely the answer. It takes weeks, and at the end a document sits in a drawer. This guide therefore answers a more modest question: How do you check in one afternoon a year whether your business’s strategy still holds, and what do you decide afterward? To answer it, I first present the mental model, then what research knows about planning in small firms, then the five questions with their preparation, and finally the flow of the afternoon.

A strategy does not become outdated in a day, but unnoticed, while everyone is busy.

The mental model: Drucker’s theory of the business

In a 1994 Harvard Business Review essay, Peter Drucker described why successful companies get into trouble even though they seem to be doing nothing wrong. His answer: every company rests on a theory of the business, meaning assumptions about how the world in which it operates works. These assumptions determine what the company does, what it leaves alone, and what it considers success.

Drucker distinguished three kinds of assumptions:

  • Assumptions about the environment: Who are the customers, what do they need, how does the competition behave, which technology prevails?
  • Assumptions about the mission: What does the company stand for, what contribution does it want to make?
  • Assumptions about core competencies: What must the company be particularly good at to fulfill its mission?

According to Drucker, a sound theory must meet four conditions. The assumptions must fit reality, they must fit each other, they must be known and understood throughout the company, and they must be tested constantly. The last condition is the one where most businesses fail. A theory that held for ten years is no longer questioned, precisely because it held for so long.

What research knows about planning in small businesses

Whether strategy work pays off for small companies at all is an old debate. Some say formal planning provides structure and directs attention to the long term. Others consider it an exercise for large corporations, for which a small business lacks time and staff. Schwenk and Shrader (1993) were the first to examine this question with a meta-analysis, a statistical summary of many individual studies.

Their result: the effects in individual studies were not large, but the relationship between formal planning and financial success across all studies was positive and significant. At the same time, large differences between studies remained that could not be explained by chance. This suggests that how and under what circumstances planning takes place matters. The authors also cite earlier reviews according to which many small businesses do not plan formally at all, because day-to-day business leaves no time.

Williams, Manley, Aaron, and colleagues (2018) add a thought that is important for the strategy check. They found that it is not planning alone that improves small firms’ performance, but the interplay of three habits: setting goals, planning strategically, and analyzing financial ratios. Planning without figures and figures without goals achieve less.

Two views of strategy work in small businesses

Deliberate strategy

  • Goals and paths are set in advance
  • Provides orientation and enables control
  • Positive, if small, relationship with success
  • Risk: rigid plans that reality overtakes

Emergent strategy

  • Strategy only shows in the pattern of decisions
  • Allows quick response to opportunities
  • Fits how many owners work
  • Risk: chance passes for strategy, assumptions go untested

The right-hand view goes back to Henry Mintzberg, who distinguished between deliberate and emergent strategy: much of what a company actually does results from many individual decisions rather than from a plan. I consider the two views compatible. The annual check does not plan every step, but it makes visible which strategy actually emerged over the past year and checks whether it fits the assumptions.

The five questions of the strategy check

The five questions follow Drucker’s three kinds of assumptions and add risks and decisions. For each question there are figures that should be ready beforehand. Without them, the afternoon becomes a round of opinions.

The five questions, their preparation, and the expected result
QuestionFigures and documents to prepareResult
1. What has changed in our environment?Inquiries, won and lost orders, price development, new competitorsTwo or three assumptions about market and customers that no longer hold
2. Where do we really make money?Contribution margin per service and per customer group, ABC customer analysisThe services and customers that carry the business, and those that burden it
3. What do we do better than others?Reasons for won orders, customer feedback, skills in the teamOne strength to build on, and one gap that holds us back
4. What could endanger us?Share of largest customers, dependence on people and suppliers, liquidityThe two biggest risks with one countermeasure each
5. What do we do differently, and what do we stop?Results of questions 1 to 4No more than three decisions, one thing to stop, owners and dates

For the second question, the check from the guide checking your business model on one page and the ABC customer analysis help. For the fourth question, the rule of thumb from the analysis concentration risk applies: if a single customer accounts for more than a quarter of revenue, it belongs on the list of risks.

The flow: one afternoon in five sections

The check works best with three to five people who know the business from different angles, such as sales, delivery, and accounting. A worked example of how to divide an afternoon of three and a half hours:

Time budget per section in a strategy check of three and a half hours
  • Review and environment (question 1)40 minutes
  • Where we make money (question 2)40 minutes
  • Strengths and gaps (question 3)30 minutes
  • Risks (question 4)30 minutes
  • Decisions (question 5)60 minutes
  • Break and buffer10 minutes

Worked example of the time split. Reserving a large share of the time for decisions is a deliberate weighting.

  1. Two weeks before

    Compile the figures: revenue and contribution margin per service, largest customers, won and lost orders, liquidity forecast. Everything on no more than four pages.

  2. One week before

    Send the five questions to all participants and ask them to bring their own answer to each question.

  3. On the afternoon

    Go question by question and check each answer against the figures. Opinions that contradict the figures are noted, not debated.

  4. At the end

    Record decisions with owners and dates on one page.

  5. After three months

    Check in a short meeting what has become of the decisions.

If you want to translate the decisions into measurable quarterly goals, the guide OKR for mid-sized companies offers a lean format. If the decisions concern sales, the guide developing a sales strategy is the next step.

Typical mistakes and how to avoid them

The most common mistakes do not arise from a lack of knowledge, but from the dynamics of a meeting where the owner sits at the table.

  • The owner speaks last on each question so that the others express their view uninfluenced.
  • Every claim is checked against a figure or an example.
  • There are no more than three decisions. More will not be implemented in daily work.
  • At least one decision concerns something the business no longer does.
  • Every decision has a name and a date.
  • The date for the three-month review is in the calendar before everyone leaves.

Another mistake is confusing uncertainty with inaction. Many questions of the check cannot be answered conclusively. That is not a reason not to decide, but a reason to formulate the decision as an experiment with a fixed review date. How to decide under uncertainty without getting stuck is described in the essay deciding under uncertainty.

The limits of the format belong here too. An afternoon does not replace a thorough analysis when the business faces a major turning point, such as an acquisition, a new location, or a succession. Then the check is the beginning that makes the right questions visible.

Conclusion: what the strategy check achieves

To the guiding question: in one afternoon a year, you can check whether a business’s strategy still holds if the meeting is well prepared, sticks to five questions, and ends with decisions. Drucker’s theory of the business sets the direction: goals do not come first, but the examination of assumptions about the environment, the mission, and your own strengths. Research shows a positive, if small, relationship between planning and the success of small firms, especially when goals, planning, and key figures come together.

  1. Set a date for the afternoon and invite three to five people.
  2. Two weeks before, compile the figures on no more than four pages.
  3. One week before, send the five questions to all participants.
  4. End the afternoon with no more than three decisions, one thing to stop, and a review date.

The check is not a ritual but insurance against the most dangerous assumption in a business: that what has worked so far will keep working.

Frequently asked questions

How often should a small business review its strategy?

Once a year is a good rhythm for most small and mid-sized businesses, supplemented by a short review of the decisions after three months. After major changes, such as losing an important customer or a new competitor appearing, an additional review is worthwhile.

What is Drucker’s theory of the business?

In 1994, Peter Drucker described how every company rests on assumptions about its environment, its mission, and its core competencies. These assumptions must fit reality and each other, be known within the company, and be reviewed regularly, because they become outdated over time.

Does strategic planning pay off for small businesses?

A meta-analysis by Schwenk and Shrader (1993) found a small but positive and significant relationship between formal planning and the financial success of small firms. Later research shows that the benefit is greater when planning is combined with clear goals and the analysis of key figures.

Which questions belong in a strategy check?

Five questions are enough: What has changed in our environment? Where do we really make money? What do we do better than others? What could endanger us? What do we do differently, and what do we stop? Figures should be ready for each question beforehand.

Who should take part in the strategy check?

Three to five people who know the business from different angles, for example from sales, delivery, and accounting. The owner should speak last on each question so that the others express their views uninfluenced.

Sources

  1. Schwenk, C. R.; Shrader, C. B. (1993): Effects of Formal Strategic Planning on Financial Performance in Small Firms: A Meta-Analysis. Entrepreneurship Theory and Practice, 17(3), 53-64.
  2. Williams Jr., R. I.; Manley, S. C.; Aaron, J. R. et al. (2018): The relationship between a comprehensive strategic approach and small business performance. Journal of Small Business Strategy, 28(2), 33-48.
  3. Drucker, P. F. (1994): The Theory of the Business. Harvard Business Review, 72(5), 95-104.
  4. Mintzberg, H.; Waters, J. A. (1985): Of Strategies, Deliberate and Emergent. Strategic Management Journal, 6(3), 257-272.

All sources in the knowledge base

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